Privacy Policy

Effective Date: November 29th, 2024.

At ONE LIFE Veterinary Clinic, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services. By accessing our site, you agree to the terms outlined below.

1. Collecting Personal Information

We may collect personal information from you when you:

Schedule an appointment

Subscribe to our newsletter

Fill out a contact or inquiry form

Use our online services

The information collected may include:

Name

Contact details (email address, phone number, mailing address)

Pet-related information (e.g., pet name, breed, age)

Payment details (if applicable)

We also collect non-personal information such as your IP address, browser type, and website usage data through cookies and similar technologies.

2. Sharing Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, such as:

Payment processing companies

Marketing and email service providers

IT support teams

These third parties are contractually obligated to use your information solely for the purpose of providing their services to us and must maintain its confidentiality.

We may also disclose your information if required by law or to protect our legal rights.

3. Using Personal Information

We use your personal information to:

Provide veterinary services and process appointments

Communicate with you regarding your pet’s care

Respond to inquiries and provide customer support

Improve our website and services

Send promotional emails and updates (you can opt out at any time)

4. Customers’ Rights

You have the following rights concerning your personal information:

Access and correction: Request a copy of your data or correct inaccuracies.

Deletion: Request the deletion of your data, subject to legal or contractual obligations.

Opt-out: Unsubscribe from marketing communications.

Cookies: Disable cookies through your browser settings.

To exercise your rights, contact us using the details provided below.

5. Use of Cookies

Our website uses cookies to enhance your browsing experience and collect non-personal data about site usage. Cookies help us:

Understand user behavior

Improve website functionality

Provide personalized content

You can adjust your browser settings to decline cookies or notify you when they are being used. However, some features of our website may not function properly without cookies.

6. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

ONE LIFE Veterinary Clinic

Address: 40 Hospital Road Ekpan, By Overflow Pharmacy, Jakpa Road, Effurun, Delta State.

By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website after modifications constitutes your acceptance of the revised policy.

Thank you for trusting ONE LIFE Veterinary Clinic with your personal information.